Privacy Policy

    📄 Privacy Policy – Chikroo

    Last Updated: 10 April 2026

    Welcome to Chikroo (“we”, “our”, “us”). We are committed to protecting your privacy and ensuring a safe experience for parents and children using our platform.

    This Privacy Policy explains how we collect, use, and safeguard your information when you use our website https://chikroo.in and related services.

    1. 👶 Children’s Privacy

    Chikroo is designed for parents and children aged 2–6 years. We do not knowingly collect personal information directly from children. All data is collected only through parents or guardians. If we become aware that we have collected data from a child without parental consent, we will delete it immediately.

    2. 📥 Information We Collect

    a) Personal Information

    When you register or use our services, we may collect:

    • Name
    • Email address
    • Phone number
    • Child’s age (for personalized content)

    b) Payment Information

    Payments are processed via secure third-party providers (e.g., Cashfree). We do not store your card or banking details.

    c) Usage Data

    We may collect:

    • Pages visited
    • Features used
    • Device/browser type
    • IP address

    This helps us improve our platform and user experience.

    d) Cookies & Tracking

    We may use cookies or similar technologies to improve functionality and analyze usage. You can disable cookies via browser settings.

    3. 🎯 How We Use Your Information

    We use your data to:

    • Provide and improve our services
    • Personalize learning content based on age
    • Process orders and payments
    • Send important updates (order status, account info)
    • Respond to support requests

    We do not sell your personal data.

    4. 🔐 Data Sharing

    We may share limited data with:

    • Payment processors (for transactions)
    • Delivery partners (for physical orders)
    • Service providers (hosting, analytics)

    All partners are required to maintain data confidentiality.

    5. 🔒 Data Security

    We implement appropriate security measures to protect your data, including secure servers, encrypted connections (HTTPS), and access controls. However, no system is 100% secure.

    6. 📥 Data Retention

    We retain your data only as long as necessary to provide services and comply with legal obligations. You may request deletion at any time.

    7. 👤 Your Rights

    You have the right to access your data, update or correct your data, and request deletion of your account. To do so, contact us at the email below.

    8. 📧 Communication

    We may send order updates and important account notifications. We do not send spam or unnecessary promotional emails without consent.

    9. 🌍 Third-Party Links

    Our platform may contain links to third-party websites. We are not responsible for their privacy practices.

    10. 🔄 Changes to Privacy Policy

    We may update this policy from time to time. Changes will be posted on this page with an updated date.

    11. 📞 Contact Us

    If you have any questions or concerns:

    📧 Email: support@chikroo.in

    🌐 Website: https://chikroo.in

    📍 Address: Gurukrupa, Naupada, Thane west, Thane - 400602