Welcome to Chikroo (“we”, “our”, “us”), a platform that provides educational worksheets, activities, and learning materials for children.
By accessing or using our website https://chikroo.in, you agree to the following Terms & Conditions.
1. 🧾 Use of the Website
- Chikroo provides digital and physical educational content for personal, non-commercial use.
- Users must be 18 years or older or use the platform under parental supervision.
- You agree not to misuse the platform or attempt unauthorized access.
2. 📦 Products & Services
We offer:
- Digital Products: Downloadable worksheets, activities, and learning material.
- Physical Products: Printed worksheets/books shipped to your address.
3. 💳 Payments
- All payments are processed securely via trusted payment partners such as Cashfree.
- Prices are listed in INR (₹) and are inclusive/exclusive of applicable taxes.
- We do not store your payment details.
4. 📥 Digital Product Delivery
- Digital products are accessible immediately after successful payment via your Chikroo account.
- No physical shipment is involved.
- Users are responsible for maintaining login credentials securely.
5. 🚚 Shipping & Delivery (Physical Products)
- Orders are processed within 5 business days.
- Delivery timelines may vary based on location (typically 5-8 days).
- Shipping charges (if any) are displayed at checkout.
- Delays caused by courier partners are beyond our control.
6. 🔁 Cancellation & Refund Policy
Digital Products: Due to the nature of digital content, no refunds or cancellations are allowed once the purchase is completed.
Physical Products: Refund/replacement is applicable only if:
- Product is damaged during delivery
- Wrong item is delivered
Requests must be raised within 3 days of delivery with proof (photos).
General: Approved refunds will be processed within 7 business days to the original payment method.
7. 🔐 Intellectual Property
All content on Chikroo (worksheets, designs, activities) is owned by Chikroo.
Users may: Use content for personal learning only.
Users may NOT:
- Resell, distribute, or reproduce content commercially
- Share purchased materials publicly or on other platforms
8. 👤 User Accounts
- You are responsible for maintaining the confidentiality of your account.
- Any activity under your account is your responsibility.
- We reserve the right to suspend accounts in case of misuse.
9. ⚠️ Limitation of Liability
- Chikroo is not liable for any indirect or incidental damages.
- Chikroo is not liable for learning outcomes or results from using our materials.
- The platform is provided on an “as-is” basis.
10. 🛑 Termination
- We reserve the right to suspend or terminate access for violations of these terms.
- We reserve the right to modify or discontinue services without prior notice.
11. 📞 Contact Information
For any queries, complaints, or support:
📧 Email: support@chikroo.in
🌐 Website: https://chikroo.in
Phone: 9930627060
Address: 301, Gurukrupa, Naupada, Thane west, Thane - 400602
12. 📜 Governing Law
- These Terms are governed by the laws of India.
- Any disputes shall be subject to the jurisdiction of Thane courts.
13. 🔄 Changes to Terms
- We may update these Terms at any time.
- Continued use of the website constitutes acceptance of updated Terms.